Live Chat Support in Cloud Hosting
Together with the telephone and ticket support, we supply live chat support too. You're able to get in touch with us every day, including holidays and weekends, and we can give you more information about the Linux cloud hosting packages that we supply if you are not among our customers yet, or about common and billing questions in case you already have a user profile. Though for entirely technical issues you will need to open a trouble ticket to our tech support, because such issues need additional time to be taken care of, you may still contact us on the live chat for some tech information. For example, we will help you set up an email address in your e-mail client or troubleshoot a number of issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as part of our services, so that when you have any kind of questions regarding our Linux semi-dedicated packages, you will be able to talk with our customer support team anytime regardless if you've already obtained an account or not. In general, the chat service is for pre-sales, billing and basic questions and troubles, still we can help you with various tech questions too. We can help you choose the right package for your sites in case you do not have an account yet, we can reply any kind of billing questions or concerns you could have or we can assist you with installing your new email address on your computer or smartphone - all the abovementioned will be done quickly since our live chat service is online all the time, every day. No matter when you require support, you're able to chat with a representative and save a long time.