Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour solution warranty with all of our Linux cloud hosting packages packages, meaning that every single assistance inquiry you submit is going to be reacted to in only 1 hour maximum. Our support crew members have been qualified to very fast deal with any situation and to present you with quick information on any trouble that you may have.
A Top–quality Support Service
Our support service is offered by a group of competent technicians which are able to reply to your questions asap. You’ll be able to get in touch with the support staff by opening a help and support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On working days, you may also call us on the phone or use the live chat service.
An Intuitive Help Section
Should you require guide while working on your online projects within the Control Panel, it is possible to always click the Help button and track down your question in the group of posts that will appear. We have also turned almost all the articles into video tutorials. The catalogue of training videos will show up if you choose the Videos key present in each section.