Website Migration
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Q: What precisely does website migration imply and what does it involve?
A: The website migration service on offer at TSG Host is entirely free and involves transferring all your web files, databases and e–mails from your current provider to your brand–new web hosting account with us. We’ll also modify all the configuration settings required for your web sites to be completely functional on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring just about any site. With years of experience behind their backs, they’re experts in the specificities of our web hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom web application with many custom libraries is as easy as transferring a simple WordPress–based weblog.
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Q: How long will the web site migration procedure take?
A: There are a lot of variables to think about – the total amount of files, the size of the database, the complexity of the site itself and the current workload of our web site migration experts, etc. Nevertheless, we do our very best to accomplish all web site migrations within a 48–hour window. Smaller websites are migrated faster – usually within 24 hours.
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Q: What data will I need to provide to your Website Migration Department?
A: Yup. We’ll need the name of the site that you want us to move. We will also need a means to log into your current web hosting account so that we can get the content associated with your web site.
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a customer. We are focused on protecting the security of the personal data collected from the clients. To accomplish this, we use technical security measures so as to prevent the loss, the abuse, the alteration or the unlawful leak of the personal info under our control. The security measures include, but are not limited to: physical, electronic and managerial methods to protect and secure the details that we collect on the Internet. When we request users to present financial info (for example, a credit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption method.
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Q: Will there be any downtime for my web site?
A: Nope. Your website will continue to be accessible online during the migration. Once everything is completed on our end, we will let you know so that you can preview it and check for any problems. If everything is fine, all you will need to do is modify your domain’s DNS records.
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Q: Will my present hosting provider find out that I’m leaving them?
A: Nah. Apart from your login details for the Control Panel, we won’t need anything. We will never touch base with your web hosting provider. They won’t know anything about the migration either.
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Q: Which hosting platforms do you support?
A: Yup. We support all conventional Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, because we do not provide Windows hosting solutions ourselves.We also don’t support proprietary site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.