Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into your Web Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you might possibly stumble upon, they are written by our support team of qualified technicians.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to see how an action is performed or how an issue is settled, rather than just reading about it, then examine our collection of educational video tutorials. They address various different issues and will help you swiftly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock customer service and come with a sixty–minute response guarantee. Our professional technical support engineers will be available to you 7 days a week and will rectify any problem that you could come across within less than 60 minutes after the technical support ticket submission. In most instances, an answer will be given to you in less than twenty minutes.