Many users who begin using their first web hosting account, or switch companies, often have queries regarding how specific operations are completed or bump into complications when setting up different things, including emails, site settings, etc. That’s the reason why, a lot of web hosting providers have prepared documentation with the most frequently asked questions and problems so as to help their clients get information swiftly and seamlessly. As a result, the customer care team representatives can devote more time to real problems that given customers may be encountering, because the solution for the smaller things will be available on the World Wide Web and clients will be able to handle them without having to contact the help desk team. Having thorough documentation is very important, especially for new clients without any previous experience, as the web hosting service involves an enormous amount of features and lots of people can become perplexed about what to do. A good information repository can both help you complete the operations that you want and get to know how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting plan from us, you will be given access to our thorough online help documentation where you will find information on more or less everything connected to our web hosting packages. The topics cover anything from how to set up an email account on your hand-held device, to how to do various things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp fashion and feature exhaustive instructions on how to do a certain task in your Hepsia hosting Control Panel. You can also find info that’s not directly connected with Hepsia, for example one that concerns online applications on your PC. The entire list of articles will be located in the Help section of the Control Panel, but those that are relevant to a certain Control Panel section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you’ll be able to get to know pretty much everything related to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages come with exhaustive online documentation where you will find info about all the functions that our created-developed Hepsia Control Panel offers, in addition to solutions to different questions and problems that you could encounter. All installation manuals offer comprehensive specifications, which suggests that you won’t need to worry about omitting something if you would like to export a MySQL database, for example. The troubleshooting articles encompass a number of likely reasons for particular problems and the solution for each of them, so in case you are not able to send email messages even though you have the correct outgoing mail server settings, for instance, you can quickly discover what the reason for this could be and repair the issue with several mouse clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find applicable articles in each section. If you’d rather look through all help articles, you can use the Help menu, which is located in the top right corner of the page.