1 hour ticket response
Timely assistance is our highest objective and that is the reason why we’ve got a team of skilled support engineers who are eager to offer a rapid answer to any question that you may have. Just post your helpdesk ticket from the Web Hosting Control Panel and we’ll reply back to you within 1 hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute support ticket response time.
A Premium–Quality Tech Support Service
We have a team of web hosting support techs who are prepared to answer all your requests every time you require help. The vast majority of our customer support team representatives have lots of years of experience in the Linux cloud hosting packages arena, which implies that you can constantly depend on quick and comprehensive answers to your concerns.
An Easy–to–Navigate Help Section
Included in the Web Hosting Control Panel is an easy–to–browse Help Center section, which includes various sources of information. You can browse through a constantly updated knowledge base offering web hosting account administration articles and site management articles, watch our how–to video tutorials or check the F.A.Q. section.